Realestate 88 is committed to protecting your privacy and managing personal information responsibly.
This Privacy Policy explains how Realestate 88 collects, holds, uses, discloses and otherwise manages personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs) and other applicable Australian laws.
This Privacy Policy may be updated from time to time. The latest version will always be published on this page.
We collect personal information where it is reasonably necessary for our business activities and the real estate services we provide.
This may include collecting information when you:
We may also collect information from third parties including landlords, tenants, buyers, sellers, referees, employers, property developers, settlement agents, strata companies, property portals, government bodies, publicly available sources and other parties involved in a real estate transaction.
Where appropriate, we may collect information from a publicly available source where you would reasonably expect us to do so, where you have consented, or where collection is otherwise permitted by law.
The types of personal information we collect will depend on your relationship with Realestate 88.
This may include:
Where necessary to provide our services, we may also collect financial information such as income, assets, liabilities or other information relevant to a tenancy application or property transaction.
We may collect technical information when you use our website, including your IP address, browser type, device information, website activity and referring website.
Generally, we do not collect sensitive information unless it is reasonably necessary for one or more of our functions and you have consented to its collection, or collection is otherwise permitted or required by law.
We may use personal information to:
If we are unable to collect information that is reasonably required, this may affect our ability to provide a particular service or proceed with an application or transaction.
Where you have provided consent, where you would reasonably expect us to do so, or where we are otherwise permitted by law, Realestate 88 may use your personal information to provide property-related and marketing communications.
These communications may include:
Marketing communications may be provided by email, SMS, telephone, post, addressed mail, letterbox delivery or other electronic or physical communication channels.
Where you provide your contact details to Realestate 88 through our website, property enquiries, inspection registrations, applications, campaigns, events or other interactions, you may also be subscribed to receive our weekly property magazine and other relevant Realestate 88 marketing communications where you have consented or where we are otherwise permitted to contact you under applicable law.
We may also use property ownership or contact information obtained from our records, publicly available sources or other lawful sources to provide relevant property and market information, where permitted by law.
You may request at any time that we stop using your personal information for direct marketing. You can unsubscribe by:
We will action opt-out requests in accordance with applicable law.
Unsubscribing or opting out of marketing communications will not prevent us from contacting you where communication is necessary to respond to an enquiry, provide an existing service, administer a property transaction or relationship, or meet a legal or contractual obligation.
Real estate professionals providing designated services are subject to Australia’s anti-money laundering and counter-terrorism financing requirements.
Where applicable, Realestate 88 may be required to collect and verify information about your identity and, in some circumstances, the identity of individuals or entities associated with a transaction.
This may include:
We may use third-party identity-verification and compliance providers to assist us in meeting these obligations.
Information may also be disclosed to AUSTRAC or other government or regulatory bodies where required or authorised by law.
We may disclose personal information where reasonably necessary to provide our services.
This may include disclosure to:
Realestate 88 does not sell, rent or trade your personal information.
Where we engage service providers to handle information on our behalf, we take reasonable steps to ensure they handle personal information appropriately and in accordance with applicable privacy requirements.
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.
Personal information may be stored electronically or in physical form.
Our security measures may include:
Where sensitive or identity-verification information is collected online, appropriate security measures may be used to protect that information.
No electronic transmission or storage method can be guaranteed to be completely secure; however, we take reasonable steps to safeguard the information entrusted to us.
We retain personal information for as long as reasonably necessary to fulfil the purpose for which it was collected and to comply with legal, regulatory and record-keeping obligations.
Where personal information is no longer required and we are not legally required to retain it, we will take reasonable steps to securely destroy or de-identify it.
You are not generally required to identify yourself simply to browse our website.
Where lawful and practicable, you may choose to interact with us anonymously or using a pseudonym.
However, identification may be necessary where we are providing a real estate service, processing an application, entering into an agreement, completing a property transaction or complying with legal or regulatory obligations.
Our website may use cookies and similar technologies to improve functionality, understand how visitors use our website and assist with marketing and advertising.
Cookies may collect information including:
We may use third-party analytics and advertising services, including platforms such as Google and Meta.
Information collected through these services may be used to understand website performance, improve our digital services and provide more relevant advertising.
You can adjust your browser settings to disable or restrict cookies. Doing so may affect some website functionality.
Our website may contain links to property portals, social media platforms and other third-party websites.
Third-party websites and platforms operate independently and may collect personal information in accordance with their own privacy policies.
Realestate 88 is not responsible for the privacy practices or content of third-party websites.
You should review the privacy policies of those services before providing personal information.
Information you choose to post publicly through social media, reviews, forums or other public platforms may also be visible to other users. Realestate 88 is not responsible for the use of information that you voluntarily make publicly available through third-party platforms.
Some technology, cloud storage, communications, marketing, identity-verification or other service providers used by Realestate 88 may store or process information outside Australia.
Where personal information is disclosed overseas, we take reasonable steps to ensure it is handled in accordance with applicable Australian privacy requirements.
Where practicable, we will identify the countries in which overseas recipients are likely to be located.
You may request access to personal information we hold about you.
You may also ask us to correct information where you believe it is inaccurate, incomplete, out of date, irrelevant or misleading.
We may need to verify your identity before providing access to or correcting information.
In some circumstances, we may be permitted or required by law to refuse access. Where appropriate, we will explain the reason for doing so.
Requests can be made using the contact details below.
If you believe Realestate 88 has breached your privacy or failed to comply with an Australian Privacy Principle, you may lodge a complaint with us.
Please provide details of your concern so we can properly investigate the matter.
We will endeavour to acknowledge and respond to privacy complaints within 30 days.
If you are not satisfied with our response, you may also contact the Office of the Australian Information Commissioner (OAIC).
For questions about this Privacy Policy, access or correction requests, or privacy complaints, please contact:
Privacy Officer
Realestate 88
1/88 Terrace Road
East Perth WA 6004
Phone: 08 9200 6168
Email: info@re88.com.au
Website: re88.com.au